![]() In-app errors) and process bug reports related to SDK functionality. Mobile SDK: We assist with debugging SDK issues (e.g.EBQ - Troubleshooting, debugging data flow from platform to EBQ.Advice on how to code small solutions with JINJA.Preliminary investigation of deliverability issues.General questions regarding the Engagement platform and its use. ![]() Identification of bugs that are passed to product development for fixes.Assistance when the platform behavior is not functioning as expected.Any technical issues of varying degrees of severity that affect the use of the platform.The Engagement support team is available to assist customers with the following categories of requests: Using 'Forgot Password' Through the Correct Instance.Difference Between Customer-based and Event-based Metrics.Logical Operator Combinations in Funnel Filters.What to do if a recommendation has 0% coverage.CORS issue during Firing API Requests from your Webpage.Consistency Check between Scenario Evaluation and Custom Evaluations.How to find the reason your mobile push notification was not sent.How can I use the same voucher code multiple times?. ![]()
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